Communicating with Patients from HRSA
Free online course from the Health Resources and Services Administration:Unified Health Communication 101: Addressing Health Literacy, Cultural Competency, and Limited English Proficiency.
This course is designed to:
~improve your patient communication skills
~increase your awareness and knowledge of the three main factors that affect your communication with patients: health literacy, cultural competency and low English proficiency
~implement patient-centered communication practices that demonstrate cultural competency and appropriately address patients with limited health literacy and low English proficiency
The 5 modules take about 5 hours to complete and you can move at your own pace.
Labels: health literacy, muticultural communication, online course, patient communication
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